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Cash Advances Policy

Rules and process for requesting, approving, and repaying cash advances—eligibility, limits, documentation, and timelines.

Relive’s Cash Advances program lets eligible agents request a cash advance on specific invoices with no fees or interest. It’s designed to help with short-term cash flow while you wait for commissions to be paid.

Who Qualifies

You must meet all of the following to qualify:

 

1) Production volume (last 90 days)

You’ve closed at least $5,000 in total volume (rent amount) within the last 90 days.

 

2) Commission limit (last 30 days)

If you’ve received $2,500 or more in commissions paid to you within the last 30 days, you’re not eligible for more advances this month.

 

Eligibility resets when your collected commissions fall below $2,500 in any 30-day period.

 

3) Monthly limit

You can receive up to $2,500 total in advances per calendar month.

 

4) Proof of move-in

You must upload proof your client moved in. Accepted proof includes:

  • Lease confirmation showing the move-in date
  • Message from the property or the client (email or text is fine)
  • Must be dated on or after the move-in date
 

How to Request an Advance

Follow these exact steps to request your advance:

 
  1. Open the invoice
    1. Go to your submitted invoice in the Relive App.

       
  1. Click “Request Cash Advance”
    1. If you’re eligible, you’ll see a Request Cash Advance button on the invoice.

      If you don’t see the button, you’re not eligible right now.

       
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  1. Attach proof of move-in
    1. Upload the move-in proof directly on the invoice.

       
  1. Wait for approval
    1. Track your request in the Advancements section. Finance reviews requests and you’ll receive a decision within a few business days.

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Advancement Details

Amount: You can request 30% of the total invoice amount.

Timing: Advances are available starting the same day your client moves in.

Repayment: Once the property pays the invoice, your advance will be automatically deducted from your final commission.

Fees: There are no fees or interest.

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